Q:What should you look for when finding a moving company?
A:The number of years a moving company has been in business is usually a very good indicator of how good they are.
Q:What services should a moving company provide?
A: Reputable moving company will provide you with a free Pre Move Survey and will offer a variety of services, including pick up, delivery, packing and unpacking, crating and special handling. Based on same an estimate is provided.
Q:How far in advance should I pre-plan my move?
A:You should fix up the dates of your move as soon as you have determined same.
Q:Do you pack and/or supply materials and boxes?
A:Yes. We do provide complete packing services. On the day of packing, our packing crew will use professional packing materials such as clean, recyclable Kraft paper, bubble wrap, boxes and specialized cartons to ensure your belongings are well protected.
Q:How long does it take for a packing?
A: The Main factors to determine the time required depends on the volume and the nature of the P-Effects.
Q:Do you have storage facilities?
A:Trans World Movers are equipped with completely secure and clean warehouses.
Q:Do you handle domestic/office removals?
A:Trans World Movers handles both domestics and office removals.
Q:Do you handle Relocation Services?
A:In addition to our core moving services, Trans World Movers offers a comprehensive range of relocation support services to simplify your transition.
Q:Do you handle vehicles?
A:Yes. We handle cars, motorcycles and heavy equipment.
Q:Do you offer moving guides and/or checklists?
A:We do offer moving guides and checklists. Copies of these are provided once the move is firmly booked with us.
Q:Will the estimated cost be guaranteed?
A:Moving Consultants can guarantee their estimates when they have all of the necessary information to do so. For this reason, full disclosure is required. Please point out everything that needs to be moved and any items that you may be giving away and/or selling. Please inform your Moving Consultant of any access issues at destination.
Q:Are there any hidden fees or extra charges?
A:All charges are disclosed at the time of providing the estimate, other than what is shown in the excludes.
Q:Do I need an Insurance cover for my goods?
A:Yes, we always recommend that an insurance cover is taken to cover in the any eventualities that can occur.
Q:Can I pack some items myself?
A:Yes. It is recommended that you pack only unbreakable items, such as linens and books. Remember, all owner packed items travel at the owner’s risk. Professional packing is the best way to safeguard against breakage.
Q:Do the movers provide handyman services?
A:Yes, we provide at a additional fee and will be included in the estimate.
Q:Do you provide Pet relocations?
A:We handle pet relocations with love and care. Moving your pet to a new home.
Q:Are there any restricted items I can’t move?
A:Yes. Once the moves booked with us we will provide you a comprehensive list of restricted articles as per the prevailing laws.
Q:When will the movers arrive on moving day?
A: The movers will arrived at the time as pre-agreed with the client.
Q:Should the owner of the goods be present at the time of the pack out?
A:Yes. We always recommend the owner or his/her nominee to be present throughout the pack out.
Q:Will the movers place my furniture where I want it in my new home?
A:When your goods are delivered, they will be placed in the appropriate rooms of the home so that they are readily available for the owner’s use.
Q:Can the movers dispose of trash on moving day?
A:The packing crew will remove all the empty cartons and packing material debris from your residence before they leave.